Privacy policy

Effective Date: July,1,2026

Welcome to TrendBasket ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from our store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, contact us, or subscribe to our updates, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through our payment partners)
  • Order history

Non-Personal Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referral source
  • Website usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Deliver products and services.
  • Communicate regarding your purchases.
  • Respond to customer support requests.
  • Improve our website and customer experience.
  • Personalize your shopping experience.
  • Send promotional emails and offers (only where permitted or with your consent).
  • Prevent fraud and unauthorized transactions.
  • Comply with applicable legal and regulatory requirements.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences.
  • Keep items in your shopping cart.
  • Improve website performance.
  • Analyze visitor behavior.
  • Enhance security.
  • Deliver relevant content and marketing.

You may disable cookies through your browser settings. However, doing so may affect certain features of our website.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

  • Payment gateways
  • Shipping and logistics providers
  • Analytics providers
  • Marketing and advertising platforms
  • Customer support tools
  • Website hosting services

These third parties may access personal information only as necessary to perform services on our behalf and are expected to protect your information in accordance with applicable laws.

Please note that payment information is handled directly by secure payment processors. We do not store your complete debit or credit card details on our servers.

5. Data Sharing

We do not sell or rent your personal information.

We may share your information only in the following situations:

  • To fulfill and deliver your orders.
  • With payment processors for secure payment processing.
  • With logistics partners for shipping.
  • With professional service providers assisting our business.
  • When required by law or governmental authorities.
  • To protect our legal rights, customers, or the security of our website.

6. Data Security

We implement reasonable administrative, technical, and organizational security measures to help protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information using industry-standard security practices, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Complete your transactions.
  • Provide customer support.
  • Maintain business records.
  • Comply with legal, tax, accounting, and regulatory obligations.
  • Resolve disputes and enforce our agreements.

8. Customer Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information where applicable.
  • Withdraw consent for certain processing activities.
  • Opt out of promotional communications.
  • Request information about how your data is processed.

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. International Data Transfers

If your information is transferred or processed outside India, we will take reasonable steps to ensure appropriate safeguards are in place to protect your personal information in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Business Name: TrendBasket

Email: princepanchal12p3@gmail.com

Business Address: princepanchal12p3@gmail.com

We will make reasonable efforts to respond to your inquiry as promptly as possible.